Help Center

Answers to all your questions about e2bat

Every question you might have about betting, casino games, payment methods, and technical topics — all the answers are collected on this one page.

We are here to help you

From the moment you join e2bat to playing regularly — new questions can come up at every step. On this FAQ page, we have explained topics such as betting markets, casino games, deposits and withdrawals, device issues, and slot games in plain language. If you do not find your answer here, our 24/7 support team is always ready.

Detailed Q&A

BPL and International Matches

During the BPL season, go to the Cricket section on e2bat to see a list of active matches. Pick the match you want, then place a bet on any market — match winner, toss, total runs, or top run scorer. Enter your stake on the bet slip and confirm. All transaction history is saved in the "My Bets" section.

The most popular cricket betting markets are: Match Winner, Top Batsman, Top Bowler, First Innings Total Runs, Powerplay Score, Top Wicket Taker, and Toss Winner. In T20 matches, over-by-over markets are especially popular, since a new bet opportunity opens after every over. All these markets are easy to find on e2bat.

If a match is declared a no-result or is cancelled, all bets on that match are generally voided and the original stake is refunded. However, some markets — such as Toss Winner or First Innings Runs — may already have been settled before the cancellation, in which case those results stand. Check the e2bat Terms and Conditions page for the specific rules.

Decimal odds are a simple multiplier. For example: if the odds are 2.50 and you bet ৳100, you receive ৳250 if you win (your original ৳100 plus ৳150 profit). Just multiply your stake by the odds. Higher odds mean a lower chance of winning, but a bigger payout.

Yes, e2bat offers markets for the ICC T20 World Cup, IPL, and other international cricket tournaments alongside BPL. High-profile matches such as Bangladesh vs India have a wide range of market options. Go to the Cricket section and check which tournament markets are currently open.

Casino and Table Games

Yes. The e2bat live casino section works fully in a mobile browser. On any modern Android or iOS smartphone with a standard Wi-Fi or 4G connection, you can play roulette, baccarat, or Teen Patti with a live dealer. No separate app needs to be installed — it runs in the browser.

e2bat table games generally have three table tiers: low, medium, and high limits. There are low-stake tables for new players and high-stake tables for experienced players. The specific limits for any table you sit at are shown on screen before the game starts, so there is no confusion.

Teen Patti is a three-card game where the dealer and each player receive three cards and the best hand wins. Andar Bahar is simpler — one card is placed in the middle, and you bet on whether the next card of the same value will land on the "Andar" (left) or "Bahar" (right) side. Both games are traditional South Asian card games and can be played with a live dealer on e2bat.

In roulette, a spinning wheel has numbered pockets from 0 to 36. You place a bet predicting which pocket the ball will land in. Betting on a specific number pays more, while betting on red/black or odd/even gives a higher chance of winning but a smaller payout. Live roulette on e2bat is run by Evolution Gaming dealers.

In baccarat, the side whose hand is closest to 9 — "Player" or "Banker" — wins. You can bet on either side or on a "Tie". The "Banker" bet has historically had a slight statistical edge, but a small commission is usually deducted from winnings. The "Tie" bet pays more but has a much lower chance of winning.

How to Deposit

The minimum deposit on e2bat is ৳200. This limit applies regardless of the method — bKash, Nagad, Rocket, or bank transfer. You can access all features and games even when starting with a small amount.

e2bat supports popular Bangladeshi payment methods directly: bKash, Nagad, Rocket, and bank transfer (via major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). For mobile banking users, bKash and Nagad are generally the fastest options.

e2bat does not normally charge its own fee on deposits. However, your mobile banking provider or bank may apply their own transaction charges — these are set by the respective service provider and are not under e2bat's control. Check your payment app before making a deposit.

Most deposits are credited to your balance within a few minutes. If yours has not arrived after some time, first get the transaction reference number from your payment app. Then contact e2bat live chat support and provide the reference number — the team will resolve it quickly. You can also email: [email protected].

Device and Technical Issues

If the site is slow to load, the first step is to clear your browser cache and cookies. In Chrome, go to Settings → Privacy and Security → Clear browsing data, check "Cached images and files" and "Cookies", then delete them. After that, refresh the page. On mobile, also reduce the number of open browser tabs — having too many tabs open at once lowers performance.

Yes, you can save the site to your home screen for an app-like experience. On Android, open the site in Chrome, then choose "Add to Home screen" from the menu. On iPhone, tap the Share icon in Safari, then select "Add to Home Screen". After that, e2bat will open in a single tap.

If the connection drops, the current round of the game is generally saved safely on the server. When you reconnect and return to the site, you will automatically be taken back to where you left off. In live games, you may miss one round, but your balance remains safe. If you notice any discrepancy, report it to live chat straight away.

e2bat works correctly on the latest versions of Chrome, Firefox, Safari, and Edge. Android smartphones, iPhones, tablets, and desktop computers are all supported. Users on older operating systems (such as those before Android 6) or older browsers who experience issues will find that updating their browser resolves the problem.

Slot Games

RTP, or Return to Player, is the theoretical average payout percentage of a slot game — it gives an idea of how much money is returned to players on average per ৳100 bet over the long term. It is not a guarantee for any individual session, but rather a statistic based on millions of spins. A higher RTP generally indicates a better return over the long run.

Many slot games have a demo or free-play mode where you can use virtual credits to understand the game mechanics, bonus rounds, and spin patterns. On e2bat, if a game has a demo mode, it can be launched directly from the game lobby. You cannot win real money in demo mode, but it is a good way to build confidence.

Free spins are generally available in two ways: by landing specific scatter symbols within the game, or from e2bat promotional offers. Free spins do not cost any bet amount, but real winnings are possible. However, free spin winnings usually come with a wagering requirement that must be met before you can withdraw.

Volatility, or variance, refers to the way a slot game distributes its payouts. High volatility games pay out less frequently, but the wins can be large when they do come. Low volatility games pay out smaller amounts more often. If you want to play for a long time and keep your balance stable, choose a low volatility game.

e2bat offers slots from various top providers including PG Soft, Pragmatic Play, and JILI. Fortune Tiger, Fortune Rabbit (PG Soft), Gates of Olympus, Sweet Bonanza (Pragmatic Play), and Fortune Gems, Crazy 777 (JILI) are among the most popular. You can use the category filter or search feature in the slot lobby to find your preferred game.

Still have questions?
Our support team is ready to help

If you do not find your answer in the FAQ, our 24/7 support team is available in Bengali and English.

Chat with us directly on live chat — available 24 hours, 7 days a week.

Email us: [email protected]

Log in to e2bat