e2bat Terms & Conditions

e2bat is an online casino and betting platform operated for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the e2bat platform and all of its services.

These Terms form a legally binding agreement between each user and e2bat. e2bat reserves the right to change, amend, or update these Terms at any time without prior notice. Updated Terms will take effect as soon as they are published on the platform.

1.1 Definitions

• "Platform" refers to e2bat's website, applications, and all digital services.
• "User" or "Player" refers to any person, registered or unregistered, on the platform.
• "Account" refers to a user's registered profile.
• "Bonus" refers to any promotional funds or benefits provided by e2bat.

To open an account on e2bat, the following eligibility requirements must be met:

• You must be at least 21 years of age.
• You must create your account using accurate and truthful information.
• Only one account per person is permitted — creating multiple accounts is strictly prohibited.
• Account login credentials must be kept completely confidential and must not be shared with any third party.

2.1 Identity Verification (KYC)

e2bat may conduct identity verification (Know Your Customer) at any time in the interest of security and fair play. You may be asked to submit a national ID card, passport, or other government-issued document. e2bat reserves the right to suspend withdrawals until verification is complete.

2.2 Right to Close an Account

e2bat may suspend or permanently close any account for any of the following reasons:

• Providing false or misleading information.
• Operating multiple accounts.
• Attempting to abuse bonuses or engage in fraudulent activity.
• Violating any other platform rule.

e2bat supports popular payment methods in Bangladesh for safe and fast transactions.

3.1 Accepted Payment Methods

e2bat supports the following payment methods:

• bKash — Mobile Banking
• Nagad — Digital Financial Service
• Rocket — Dutch-Bangla Bank Mobile Banking
• Bank Transfer — Islami Bank, Dutch-Bangla Bank, BRAC Bank, and other commercial banks

3.2 Minimum Deposit & Withdrawal Amounts

3.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, processing may be delayed if identity verification is pending or if there is any issue with the account.

3.4 Withdrawal Terms

• Withdrawals can only be made using the same method used at the time of deposit.
• Transfers must be confirmed to the same-name account — withdrawals to third-party accounts are not permitted.
• Withdrawals may be restricted if the wagering requirement on an active bonus has not been completed.

e2bat offers various bonuses for players. Each bonus has its own terms and conditions that must be read carefully before acceptance.

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳20,000. For example:

• Deposit ৳1,000 → ৳1,500 bonus → Total balance ৳2,500
• Deposit ৳28,000 → ৳20,000 bonus → Total balance ৳48,000

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x — this is calculated on the bonus amount only, not on the deposit amount.

4.3 General Bonus Terms

• The same person cannot claim a bonus through multiple accounts.
• Bonus balance cannot be withdrawn directly — only winnings generated after completing the wagering requirement can be withdrawn.
• e2bat reserves the right to cancel a bonus if fraudulent or abusive betting patterns are detected.
• The validity period and specific terms for each promotion will be stated on the relevant promotion page.

4.4 VIP Program

Regular players can advance through e2bat's four VIP tiers and enjoy weekly cashback:

• Bronze: Up to 0.4% weekly cashback
• Silver: Up to 0.8% weekly cashback
• Gold: Up to 1.1% weekly cashback
• Platinum: Up to 1.5% weekly cashback

Players advance to the next tier based on their consistency and regularity of play.

All games on e2bat are conducted in a fair and transparent manner. The key terms related to gaming are described below.

5.1 Fair Play Policy

e2bat is committed to ensuring fair play. If any player attempts to gain an unfair advantage through software or strategic means, their account will be closed immediately and all winnings will be forfeited.

5.2 Technical Issues

For games that are not completed due to server outages, network issues, or software errors, e2bat will take appropriate action after investigation. Bets placed during a technical issue may not be considered valid.

5.3 Prohibited Activities

• Placing bets using automated software, bots, or scripts.
• Engaging in collaborative betting or collusive strategies.
• Exploiting any platform vulnerability or bug to gain an unfair advantage.
• Accessing or using another player's account.

e2bat gives the highest priority to the security of your personal information and financial transactions. The platform uses industry-standard SSL encryption technology.

6.1 Data Protection

Your personal information is kept secure by e2bat and is not shared with third parties, except where required by legal obligation. For more details on data protection, please read our Privacy Policy.

6.2 Account Security

You are responsible for keeping your account secure. Keep your password strong, change it regularly, and do not share it with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

e2bat believes that recreational gambling is an experience to be enjoyed responsibly and within limits. We encourage all players to play responsibly.

7.1 Self-Control Tools

e2bat provides players with various self-control features, such as setting deposit limits, temporary or permanent self-exclusion, and more. To learn more, visit our Responsible Gaming page.

7.2 Minor Protection

It is strictly prohibited to allow anyone under the age of 21 to use the e2bat platform. Parents and guardians are advised to use parental control software to prevent minors from accessing online gambling.

e2bat will not be liable for any direct or indirect losses arising from the use of the platform, where the loss is caused by:

• Internet or network connection failure.
• Issues with the user's device or software.
• Errors by third-party service providers.
• Unforeseen technical failures or force majeure events.

Under no circumstances will e2bat's total liability exceed the amount of a single transaction.

If you have a complaint, please first contact our customer support team. e2bat provides assistance 24/7 via live chat and email.

Email: [email protected]

The support team provides service in both Bengali and English.

9.1 Complaint Process

1. First, raise the matter through live chat.
2. For complex issues, send a detailed email.
3. e2bat will investigate and provide a resolution in a timely manner.

All content on the e2bat platform — logos, designs, text, graphics, software, and other materials — is owned by or licensed to e2bat.

• Reproducing, distributing, or commercially using any content from the platform without e2bat's written permission is prohibited.
• Viewing and using platform content for personal, non-commercial purposes is permitted.

e2bat may modify these Terms at any time. For significant changes, an effort will be made to notify users via email or a platform notification.

Continuing to use the platform after updated Terms are published will be taken as your acceptance of the new Terms.

11.1 Service Termination

e2bat reserves the right to suspend or discontinue all or part of its services at any time, for any reason or no reason. In such cases, any active balance will be returned to the user.

These Terms are governed by the applicable laws under the authority operating e2bat. Any disputes are subject to resolution in the appropriate courts of the relevant jurisdiction.

If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect.